Welcome to ABCerlang BI
Welcome to ABCerlang BI
BI - Metrics - Data Science
BI - Metrics - Data Science
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"Empower your decisions with clear and accurate data. Discover the power of business intelligence today"
"Dare to transform your old and cluttered databases into a structured source of valuable information.
"Dare to transform your old and cluttered databases into a structured source of valuable information.
"Organizing your databases and optimizing your data flow has never been easier."
"Organizing your databases and optimizing your data flow has never been easier."
"Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth"
"Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth"
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"Unlock the potential of your call center with NPS optimization! Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth.
"Data-Driven Success: Power Up Your Sales & Marketing with Business Intelligence" - Welcome to a channel where we dive into the world of data marketing and sales, showing you how to leverage Power BI and business intelligence tools to drive performance and growth"
Learn the strategies that top-performing call centers use to turn every interaction into a powerful customer experience."
Know what topic are the worst qualified by customer in planning your training...!!!
Ask for a trial now!!!, we're committed to help you, and we're sure that you understand the benefits from the very beginning of this trial. scout promise!
Measure the productivity and efficiency of your sales campaigns and/or your customer service staff to adjust their size to the right extent (application of Erlang theory, based on productivity, objectives and budgets).
Achieve your sales and operational goals in a transparent mannerBy assigning fair and feasible tasks each day, without worrying about the past and with the certainty of being on the right track.
Save costs and increase your marginsAnalyze your budgets, billing and margins , know your tendencies to ensure your benefits and retrack the healthy path
What we Offer?
What we Offer?
Data Science: Transforming raw data into actionable insights.
Business Intelligence: Driving informed decisions through innovative BI tools.
Metrics: Creating and implementing key performance indicators (KPIs) to track and enhance business performance.
At ABCerlangBI, we specialize in delivering comprehensive reports that empower your business with actionable insights. From sales performance and customer behavior analysis to market trends and operational efficiency, we handle it all. Our expertise in Power BI and business intelligence ensures that every report is not just data, but a tool to drive strategic decisions and fuel your business growth. Discover the full potential of your data with our tailored reporting solutions.
How its work?
How its work?
It is carried out through the automated collection of variables, organizing the information and applying complex mathematical algorithms that are exposed through online systems (Power BI, etc.) giving them a clear and simple interpretation of how to proceed each day and obtain the best sales results, service times or staff sizing.
Analysis of the business process
Initial set up
Startup.
Creation of decision-making dashboards
Publication
Continuous support and optimization
Who does it work for?
Who does it work for?
For any large, medium, small or micro company that manages sales or customer service objectives and uses people to achieve them.
Such as:
Call Center: agents, sales campaigns, customer service, etc.
Promoters: street, static, telephone, surveyors, etc.
Salespeople: street, floor, route, Call Center, etc.
Why decide now?
Why decide now?
"Dare to transform your old and cluttered databases into a structured source of valuable information.
"Dare to transform your old and cluttered databases into a structured source of valuable information.
"Organizing your databases and optimizing your data flow has never been easier and it's not too expensive"
"Organizing your databases and optimizing your data flow has never been easier and it's not too expensive"
"Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth"
"Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth"
"Learn the strategies that top-performing call centers use to turn every interaction into a powerful customer experience."
"Measure productivity and use the optimal number of employees to achieve your sales or service objectives, no more, no less!!!"
Dashboards ready to use
Dashboards ready to use
We offer as an express setup Systems
CallCenter Administration
Sales & Marketing follow up
CallCenter Administration
CallCenter Administration
"Unlock the potential of your call center with NPS optimization! Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth.
NPS Insigths by campaign
NPS Insigths by campaign
Learn the strategies that top-performing call centers use to turn every interaction into a powerful customer experience."
Know what topic are the worst qualified by customer in planning your training...!!!
NPS Insigths by agent
NPS Insigths by agent
Discover how improving your Net Promoter Score can boost customer loyalty, enhance service quality, and drive business growth.
Know what agentes need re-trainning and in which topics!!!
"Measure our operation and detect needs has converted in a every day routine, with ABCerlang BI we're obtaining statistical results with coherent recommendations based on Business Intelligence. !!! and it only take 15 minutes!!!""The rest of the day, we think in new ways to do buisinnes, it's great!!!
Frank W. Clark BPO Services
"Since we hire ABCerlang BI to handle our data flow, by now our trendings grows up up into a best NPS offered to our final customers by far...",
"Since we hire ABCerlang BI to handle our data flow, by now our trendings grows up up into a best NPS offered to our final customers by far...",
Frank W. Clark BPO Services
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